medCONNECT is a mobile application that allows you to access your health information from your smartphone or tablet.

Patients and Proxies (Authorized Users) must be at least 18 years of age.

Your portal may not have any populated chart information, notes, or test results until you have had a provider visit. This means that your portal will only display information once you have had an appointment or consultation with a healthcare provider. Until then, there won’t be any data available on your portal.

The transition to the new medCONNECT will not include your previous medical data. The information that is available in medCONNECT patient portal will only include data and entries after January 1, 2024. To request copies of medical records dating before January 1, 2024, kindly reach out to us via email at [email protected].

All of the information in medCONNECT comes from your Bingham Healthcare Electronic Health Record. This ensures that you have access to the most accurate, up-to-date information possible.

Simply visit medCONNECT. If you havent signed up yet you can do so by clicking HERE or ask the front office staff at your next appointment to send you a link.

Yes. You can give family members, such as parents or healthcare proxies, access to your portal. The access is granted by you when you invite them through your medCONNECT portal account.

Yes. medCONNECT portal passwords are encrypted and URL’s are rewritten so they cannot be copied and pasted. You and authorized family members are the only ones who can access your portal. Also, a timeout feature protects your information if you leave the portal page open.

There is a contact us section on the portal homepage that allows you to email any pronblems you are experiencing.

You are now able to directly message your providers office. Please keep in mind that this is NOT for urgent medical issues. Things that require immediate medical attention should be directed to your provider over the phone or please call 911.

In order to have the most optimal patient experience, mobile devices need to be iOS 10+ or Android 5+.

The app is free.

Simply click the “Forgot Password” button the portal log in page and follow the instructions.

You can retrieve your password following these steps:  Click the “Forgot Password?” link on the Patient Portal sign-on page, Enter your portal Logon ID, Enter your email address (this must match the email currently on file with the hospital), Click submit.

An email can be provided during registration for any type of patient visit. You can visit the Health Information Management department and provide it to them or you can contact the medCONNECT – Patient Portal Support via email at: [email protected]

You can visit the Health Information Management department and provide it to them or you can contact the medCONNECT – Patient Portal Support line at (208) 785-4100 and/or email [email protected]

medCONNECT is compatible with most web browsers: Safari, Chrome, Internet Explorer, and Firefox.

Look for MHealth in the app store.

Lab Results, Radiology Reports, Provider Reports, Visit History, Discharge Instructions, Health Summary, Medications, Allergies and Conditions.

Contact your primary provider.

No.

Provider notes and Radiology reports are available once the provider has signed the document. Lab results are available immediately. Certain lab results may be delayed based on the type of test.

If your healthcare service date is on or after January 1, 2024, please utilize our medCONNECT patient portal to view and pay your bill.

If your healthcare service date is before January 1, 2024, please use the legacy e-pay system on our Bill Pay page.

Not at this time.

Yes once you have been seen by a provider you will have the ability to message office staff directly.

Once a report/note meets the parameters defined above it will display in the portal and the patient will receive a new activity email indicating that “New Reports” are available in the portal. Patients can click on the link within the email and will be brought directly to the “What’s New” section of the portal. From here, patients are able to click on the new Report. New items are also highlighted in bold type.

Your information on the medCONNECT patient portal comes directly from your electronic health record. If you find errors, please contact our Health Information Management department at r[email protected], or by calling the patient portal support line at (208) 785-4100